These Terms of Use govern your use of dreamypartiesla.com and the event planning, design, coordination, and production services offered by Dreamy Parties LA ("we," "us," or "our"). By accessing this website or engaging our services, you agree to these terms.
1. Services
Dreamy Parties LA provides event planning, design, coordination, floral, and production services across Los Angeles, California, and select destinations. The specific scope, deliverables, fees, and timeline for any engagement are defined in a separate written Services Agreement signed by both parties. These Terms of Use supplement, but do not replace, that agreement.
2. Inquiries and Proposals
Submitting an inquiry through the website does not create a contract or reserve a date. A date is only held once a signed Services Agreement and the required retainer have been received.
3. Fees, Retainers, and Payments
All fees are quoted on a per-event basis and disclosed in the Services Agreement. Retainers are non-refundable and are required to reserve a date. Final balances are due on the schedule set in the Services Agreement. Late payments may result in pausing planning work until the account is brought current.
4. Cancellations and Rescheduling
Cancellation and rescheduling policies are set in the Services Agreement. In general, retainers are not refundable, and fees paid for work already performed (design hours, vendor deposits, sourced inventory) are not recoverable. Rescheduling is accommodated where possible, subject to availability and any vendor terms already in place.
5. Third-Party Vendors
We coordinate with venues, caterers, florists, rentals, photographers, and other third parties on your behalf. While we vet every vendor we recommend, each vendor operates under its own terms and contracts. We are not responsible for any third-party act, omission, delay, or cancellation outside our reasonable control.
6. Photography and Marketing Use
Unless explicitly opted out in writing, we may use photographs and video of events we produce in our portfolio, on this website, and in marketing materials. We do not publish guest names, addresses, or private details. Requests for full privacy can be accommodated and should be made in writing before the event.
7. Intellectual Property
All content on this website — including text, imagery, design renderings, mood boards, proposal documents, and the dreamypartiesla.com branding — is the property of Dreamy Parties LA and is protected by U.S. copyright and trademark law. You may not copy, reproduce, or republish any of this content for commercial use without our prior written consent.
8. Client Conduct
We reserve the right to decline or end an engagement if a client, guest, or representative engages in abusive, threatening, or unsafe behavior toward our team, our vendors, or other guests. In such cases, fees paid through the date of termination are non-refundable.
9. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or related to an event or these Terms of Use is limited to the total fees actually paid to Dreamy Parties LA for the engagement in question. We are not liable for indirect, incidental, or consequential damages, including loss of profits, loss of reputation, or emotional distress.
10. Force Majeure
Neither party is liable for failure to perform due to events beyond reasonable control, including natural disasters, severe weather, fire, illness, pandemics, governmental orders, venue closures, or vendor failures. In such cases we will work in good faith to reschedule or restructure the event where possible.
11. Privacy
Information submitted through our inquiry forms (name, email, phone, event details) is used solely to respond to your inquiry and, if engaged, to plan and deliver your event. We do not sell or rent personal information to third parties.
12. Changes to These Terms
We may update these Terms of Use from time to time. The version posted on this page at the time you submit an inquiry or sign a Services Agreement is the version that applies to your engagement.
13. Governing Law
These Terms of Use are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California.
14. Contact
Questions about these Terms of Use can be sent to hello@dreamypartiesla.com.